The Taj Mahal Tower, Mumbai

You can't beat the location. Great value for money on the city view rooms as all rooms in the tower are the same size. That being said, the rooms are small, and the bathroom is tiny. The room is more like a 4 star hotel but you're able to use all of the facilities of the palace wing such as pool, fitness center, and spa. I stayed in the palace wing last year and you definitely get what you pay for, and that includes the front desk staff which are much more polite and accommodating on the palace side. After experiencing one of the sea facing club rooms in the palace wing once, staying for a fraction of the price on the tower side is well worth it.

The Taj Mahal Tower Hotel is a spectacular destination that delivers luxury, comfort, and unforgettable experiences. From the moment you arrive, you’re greeted with the warmest smiles and exceptional service from the friendly staff, who go above and beyond to ensure every detail of your stay is flawless. Their attentiveness and professionalism truly make you feel at home. The rooms are generously sized, impeccably clean, and designed with elegance and functionality in mind. Every corner exudes luxury while still providing a cozy and relaxing atmosphere. The well-thought-out amenities only add to the comfort. The culinary experience at the Taj Mahal Tower Hotel is second to none. The food is exquisite, with a wide variety of dishes that showcase both local flavors and international delights. Whether you enjoy fine dining at the hotel’s renowned restaurants or a casual snack by the pool, every meal is a treat for the taste buds. Speaking of the pool, it is absolutely fantastic—a serene and beautifully maintained space perfect for a refreshing dip or simply lounging with a drink in hand. It’s a great way to unwind while enjoying the luxurious surroundings. One of the standout highlights of our stay was the added bonus of a city tour in an electric carriage. This unique experience allowed us to explore the charm of Mumbai in an eco-friendly and stylish way, offering stunning views and fascinating insights into the city’s rich culture and history. Overall, the Taj Mahal Tower Hotel is a perfect blend of elegance, comfort, and thoughtful touches. With its outstanding staff, excellent food, luxurious facilities, and unique experiences like the electric carriage tour, this hotel is truly in a class of its own. We cannot recommend it highly enough!

WE had issues at breakfast , two points ; The girl at the front who takes names and room numbers is at breakfast we found extremely unfriendly, did not smile and we found her almost rude, she is not representative of the brand name Taj Hotel. Second point we found the breakfast service this morning extremely poor, a fresh orange juice should not tale 10/15 minutes to arrive, by which time the food was cold. The manager repeatedly apologies and I had to remind him he had repeated himself at least three times. On a positive note I found the female member staff in the business centre ( Sanitha) extremely helpful and very professional. Someone who is a credit to the name Taj Hotel and the sort of staff member who we would love to employ. I am sorry if my points above are offending but a feedback has to be honest and based on ones experience .

We booked the Taj Mahal for the final 5 days of a special birthday 14 night trip and were delighted upon arrival to find we had been upgraded from the Tower to the Palace.  We arrived at the room to find it decorated with balloons and also a chocolate birthday cake! House keeping then arranged a simple foot spa in the room which was perfect after a long day travelling. Service was amazing, as you might expect from the jewel in Mumbai's crown of hotels. But we also loved the architecture and the ambience, this hotel is a true treasure from a different age. We took breakfast in the Sea Lounge on the first floor which had a good array of both Indian and western continental offerings, coupled with an amazing view of India Gate and across the bay. Relaxing by the pool was a dream, staff here would always help secure beds in sun or shade, lay out towels and ensure a steady supply of cold bottled water.  The pool itself was heated perfectly, just enough to take off the chill, and plenty of room to either relax or swim laps. The location is great, several great cafe/restaurants within 5 minute walk should you wish to venture out, we recommend Leopold Cafe, Mag St. Cafe and Cafe Mondegar. Don't miss the street markets in an evening too!

Breakfast was excellent. Pool area was perfect as as the positioning of trees and the building kept it cool during extremely hot days. The check in process was efficient and enjoyable. The hotel is well situated to explore key attractions in Mumbai. The linens and towels were exceptional. The room was well maintained twice daily by the cleaning staff.